Cookie Policy

1. What cookies are

Cookies are small text files that a website stores on your device to remember things about your visit. Similar technologies include local storage and session storage, which let a site keep small pieces of information in your browser. This policy covers all of these.

2. What this website uses

Strictly necessary and functional storage

• Cookie choice: your choice is kept in local storage so we can remember it when you return. If local storage is unavailable, we try session storage for the current browser tab. If both are unavailable, the choice applies to the current page only.
• Hosting and security: our hosting provider (Vercel) may use strictly necessary technical measures to serve the site reliably and protect it from abuse. Vercel also provides this site with aggregated visit counts (Vercel Web Analytics). This works without cookies and stores nothing on your device: it cannot recognise you between days or across websites, and it runs regardless of your cookie choice precisely because it has no way of identifying you.

Analytics and advert measurement cookies (only with your consent)

This website uses Google Analytics to understand which pages and adverts bring genuine enquiries. Google Analytics only runs if you choose Accept on the cookie banner; until then, and if you choose Decline, no analytics cookies are set. When accepted, Google sets cookies named _ga and _ga_*(they distinguish visitors and sessions and last up to two years). The data is aggregated visit information, not your name or contact details, and it is never sold. Google’s own privacy documentation applies to its processing.

This website also uses the Reddit pixel to measure whether adverts placed on Reddit lead to genuine enquiries. It is held to the same rule: it only loads if you choose Accept, and until then, and if you choose Decline, it is never loaded and sets nothing. When accepted, Reddit sets a cookie named _rdt_uuid(it recognises that a visit and any enquiry came from a Reddit advert and lasts up to three months). Reddit’s own privacy documentation applies to its processing.

The same applies to the OpenAI measurement pixel, which measures whether adverts shown in ChatGPT lead to genuine enquiries. It only loads if you choose Accept; until then, and if you choose Decline, it is never loaded and stores nothing. When accepted, OpenAI may store an identifier in your browser so it can recognise that a visit and any enquiry came from a ChatGPT advert. What is sent is the page visited and the fact that an enquiry was submitted, not the contents of your enquiry. OpenAI’s own privacy documentation applies to its processing.

When you accept measurement, this website keeps up to 100 enquiry receipt IDs in session storage for the current browser tab. This helps prevent the same confirmed enquiry being counted twice. These stored IDs contain no form answers and are not sent to the measurement tools. If you change from Accept to Decline, measurement stops and the page reloads to unload the tools. You can remove cookies already set through your browser settings.

You can change your choice at any time: Change my cookie choice

Third-party cookies

Beyond the consented measurement cookies described above, this website sets no advertising cookies, and none are ever set without your consent. If the cookies used ever change, this page will be updated first and consent requested where the law requires it.

3. How to control cookies

You can block or delete cookies through your browser settings, and most browsers let you clear local and session storage in the same place. Blocking strictly necessary storage may stop parts of the site from working properly. Guidance for common browsers:

• Chrome: Settings, then Privacy and security, then Cookies and other site data;
• Safari: Preferences, then Privacy;
• Firefox: Settings, then Privacy & Security; and
• Edge: Settings, then Cookies and site permissions.

The ICO also publishes plain-English guidance on cookies at ico.org.uk.

4. More information

How we handle personal information more generally is covered in our Privacy Policy. Questions about this policy: james.tandy@jtandy.com.